ICT

S.KAMAL HAYDER KAZMI,
(feedback@pgeconomist.com)
Research Analyst
, PAGE
Mar 19 - 25, 2012

RESULTS OF QUALITY OF SERVICE (PTCL) DURING 2011

FAULT INCIDENCE FAULT CLEARANCE CALL FAILURE RATE BILLING ERROR INQUIRY RESPONSE
37/100 lines/annum 95% within 24 hrs 100% within 48 hrs 2.70% (Local calls) 4.10% (NWD calls) 0.05 /100 bills/month 98% in 10 sec.
121.29 74.87 92 .86 2.19 2.83 0.7 9 17.34

TELECOM REVENUES

YEAR (RS. MILLION)
2005-06 194,562
2006-07 235,613
2007 -08 278,550
2008 -09 333,809
2009 -10 344,212
2010 -11 362,935

TELECOM CONTRIBUTION TO EXCHEQUER (Rs. Billion)

YEAR GST ACTIVATION TAX PTA DEPOSITS
2005-06 26.8 11.4 17.4
2006-07 36.3 17.6 9.7
2007 -08 44.6 19.2 10.9
2008 -09 49.4 14.2 9.2
2009 -10 44.0 6.6 13.6
2010 -11 52.6 7.2 12.0

RESULTS OF SECOND NATIONWIDE QUALITY OF SERVICE SURVEY (WLL) DURING 2011

OPERATORS NETWORK AVAILABI-LITY (100%)

SERVICE ACCESSIBILITY

CALL SETUP TIME DELAY (<= 8SEC) SERVICE RETAIN ABILITY (>= 95%) MOS GRADE (>= 3)
LOCAL CALLS ON NET (97%) NATIONWIDE CALL (95%) INTíL CALL (95%) AVG. (95.7%)
Wateen Telecom 99.5 77.5 93.4 100 90.3 6.2 92.5 3.7
Telecard
(Go-CDMA)
100 86 82.6 74 80.9 7.7 97.2 3.8
PTCL (V-fone) 100 96.8 95.5 98.3 96.9 8.7 97.6 4
Link Direct (Infinity) 100 100 N/A 100 100 7.4 99.7 4.9
World Call 100 98.8 100 100 99.6 7.7 96.4 4.1
SCO 100 98 100 100 98.6 7 100 4.8

PAKISTAN: FOREIGN DIRECT INVESTMENT

YEAR (US$ MILLION)
2005-06 3521
2006-07 5140
2007 -08 5410
2008 -09 3720
2009 -10 2199
2010 -11 1574

TELECOM INVESTMENT IN PAKISTAN ( US$ Million)

OPERATORS 2005-06 2006-07 2007 -08 2008 -09 2009 -10 2010 -11
Cellular 1,420.9 2,584.5 2,337.7 1,229.75 908.8 358.6
LDI 50.5 602.8 403.9 276.75 183.1 108.8
LL 0.3 40.6 342.1 57.37 22.5 18.2
W L L 2 5 9. 4 747.0 52 .8 82.11 23. 0 10.2
Total 1,731.1 3 ,974.8 3,136 .4 1,645.98 1 ,137.51 495.8

IT INDUSTRY IN PAKISTAN DURING 2011

Pakistan's IT industry's global share is estimated at US$2.8 billion, including global sales revenue of US$1.6 billion. A skilled workforce of 110,000 English-speaking IT professionals in the economy, of which 24,000 are engaged in exports.
Nearly 1500 companies. Two are listed on the Karachi Stock Exchange (KSE), 2 on the National Association of Securities Dealers Automated Quotations (NASDAQ) and 1 on the Dubai International Financial Exchange (DIFX). Nine STPs offering around 700,000 square feet of IT-enabled office space.
Seven multinational companies have 'Development Centers' in Pakistan. 110 ISO 9001, 23 CMMi and 11 ISO 27001 certified companies.
A strong telecom sector supports the IT industry's development. -

CELLULAR MOBILE QoS SURVEY RESULTS (SMS)

OPERATOR SMS SUCCESS RATE > 99% END TO END SMS DELIVERY <8SEC
CMPak 98.7 10.0
Mobilink 98.7 10.8
Telenor 98.3 8.4
Ufone 94.8 9.4
Warid 82.5 7.8
QoS: quality of service

TELECOM IMPORTS( Cellular Mobile Sets)

YEAR (US$ MILLION)
2005-06 569.2
2006-07 670.2
2007 -08 445.9
2008 -09 129.7
2009 -10 169.2
2010 -11 218.2

GLOBAL MOBILE CELLULAR PENETRATION

YEAR (%)
2005-06 41.8
2006-07 50.6
2007 -08 59.9
2008 -09 68.3
2009 -10 78.0

CELLULAR PENETRATION IN PAKISTAN

YEAR (%)
2005-06 22.2
2006-07 40.9
2007 -08 54.7
2008 -09 58.2
2009 -10 60.4
2010 -11 64.76

NET SUBSCRIBER ADDITIONS BY CELLULAR OPERATORS

YEAR MOBILINK UFONE CMPAK INSTAPHONE TELENOR WARID TOTAL
2004-05 4,253,096 1,777,943 454,465 -81,591 835,727 508,655 7,748,295
2005-06 9,736,470 4,907,902 116,017 -117,451 2,737,933 4,354,483 21,735,354
2006-07 9,260,896 6,527,039 -15,940 -3,615 7,127,672 5,757,248 2 8,653,300
2007-08 5,565,912 4,086,396 2,926,195 18,054 7,423,857 4,869,472 2 4,859,955
2008-09 2,895,524 1,904,267 2,435,813 -317,087 2,767,940 2,396,878 6,322,218
2009-10 3,065,709 -455,607 317,717 -34,048 2,905,092 -955,049 4,843,814
2010-11 1,175,613 984,687 4,223,405 -- 2,868,858 456,111 9,708,674

CELLULAR SUBSCRIBERS IN PAKISTAN

PROVINCE PUNJAB SINDH NWFP BALOCHISTAN AJK & GB
FY 2010-11 61.6 30.4 11.3 3.5 2.1