AGILITY'S SUPPORT FOR THE FLOOD-HIT
INTERVIEW: MOIN MALIK, CEO AGILITY PAKISTAN
Oct 4 - 10, 2010
Moin Malik is the Chief Executive Officer of Agility Pakistan, providing leadership and management to the company's core logistics businesses. Prior to assuming this role, Malik served in the same capacity at GeoLogistics where he led the strategy and the initiatives that contributed significantly to the development of new businesses, joint ventures, strategic sales and marketing.
Malik has been with Agility since 2001 and has played a vital role in the company's transformation into a leading global logistics provider by shaping the strategy and execution of Agility Pakistan. Malik is also responsible for developing the growing business volume in Pakistan.
Agility has won several local and regional awards during this period, including 2009 Brand of the Year, 2009 CSR Excellence award and 2009 Consumer Choice award.
Malik's professional background includes twenty-seven years of experience in the logistics and freight forwarding industry. His primary work has involved leading strategic growth, management initiatives and building teams of professionals to support scalable, sustainable growth. Prior to joining Agility, Malik worked as country manager at FedEx/Gerry's Express. Malik also served as chief operating officer of TCS.
Malik earned a masters degree in business administration with a major in marketing. In addition, he is a member of CIT (Chartered Institute of Transport), Civil Aviation Authority Club, American Business Council and the Awan Foundation (approved NGO).
Moin Malik while elaborating the role of Agility Pakistan observed that the country is experiencing the worst floods in 80 years. More than 1,500 people have died and as many as 1.5 million have been forced to flee their homes. Latest figures report that approximately 17 million people have been affected so far. The floods have heavily affected the provinces of Sindh, Punjab and Khyber Pakhtunkhwa (KPk).
Responding to the distress call, the United Nations Logistics Cluster has established logistics hubs for the Humanitarian Community in Peshawar, KPK Province, Multan, Punjab Province and Sukkur, Sindh Province.
AGILITY & HUMANITARIAN PARTNERSHIPS
In this flood scenario, Agility has stepped up to provide relief assistance through both in-kind logistics services as well as donation of funds led by employee contributions. It is also providing on-the-ground support through the Logistics Emergency Teams (LETs) initiative, Moin said.
It may be recalled that LETs was launched in 2008 at the World Economic Forum Meeting in Davos, Switzerland. The LETs model brings together normally competitive companies to combine their corporate expertise, local resources and relationships in support of humanitarian relief efforts. Logistics play a key role in helping to reach affected families in remote areas especially. Agility together with its LET partners offers a strong local network and on-the-ground expertise that speeds up relief operations, getting food, shelter, and health and water sanitation items to the most affected communities. As the Chair of the Logistics Emergency Teams (LETs) initiative, Agility has been leading the way in private sector logistics company response to the disaster. This has involved coordination with United Nations agencies, and NGOs.
Agility has a dedicated employee in Pakistan to lead the coordination efforts on the ground, including coordination between the other LET partners. Agility's in-kind services have included providing warehousing space and logistics services, refrigerated storage facilities, transportation of goods and coordination of LETs.
Agility Pakistan Chief said that as a corporation, Agility conducts itself and its business responsibly and contributes to communities around the world. Numerous Agility programs address disaster relief and community-building ñ all supported by Agility volunteers. Our employees in Pakistan have responded by donating a day's salary per month over a period of three months. Agility has matched this to further support the victims of Pakistan's worst natural disaster ever. In addition to committing funds, Agility Pakistan employees have launched a mass scale flood relief campaign exclusively managed by Agility's own employees from collection to distribution of essential dry food items. Items distributed included 1,000 bags consisting of wheat flour, rice, sugar, cooking oil, tea and pulses that supported approximately 5,000 families in remote areas in and around Sukkur and Khairpur in Sindh.
Agility Pakistan volunteers distributed 1,000 'Eid Gift Packs' to flood-hit families at Karachi Relief Trust Camp in Moro, Sindh. The gift packs included new clothes and shoes for all family members plus toys and books for children. Employees in the Agility Qatar offices organised a donation drive to collect clothes, blankets and canned food items for the affected people. The Fanar Center, a non-profit organisation, sent and distributed these items in Pakistan.
SUPPORT FROM AGILITY GLOBAL OPERATIONS
Highlighting the role of international operations of Agility, Moin Malik said that in the Kuwait offices, Agility collected cash donations at 11 office locations. Agility employees are donating via an online fundraiser. Agility will match the employee donations and support the International Medical Corps with which the company enjoys a longstanding partnership, in its relief activities in the Northwest of Pakistan.
Agility's Disaster Relief Program (Humanitarian & Emergency Logistics Program-HELP) is a pro-bono initiative to help relieve human suffering in disaster areas by providing logistics services, supply chain management expertise, training and education, and other related services.
The program is founded on our core competencies of expeditionary logistics and local market knowledge. It leverages our global organizational structure and local capacity, including our resources in many emerging markets that are prone to natural disasters or have ongoing humanitarian needs.
HELP that acts under the auspices of the World Economic Forum, works with other industry leaders to help relief organisations reach, assess, and deliver goods to areas affected by flood, fire, famine, and other humanitarian crises. The HELP initiative supports the humanitarian community in their response to natural disasters in two ways. First, the HELP initiative works through local Agility offices in disaster affected areas to provide resources such as warehouses, trucks, equipment and people to humanitarian organisations that are responding to small disasters. Second, the HELP initiative provides trained volunteers that can be deployed to assist the UN Global Logistics Cluster provide logistics services to the humanitarian organisations that are responding to large-scale disasters. The trained volunteers may work alongside colleagues from TNT & UPS. In addition to volunteers, the HELP initiative provides locally based resources such as warehouses, trucks and people.
Typically, the LET are not deployed for disasters that affect less than 500,000 people. In such disasters, the HELP initiative works directly with local offices to provide resources to local and international humanitarian organisations that are working to provide disaster relief support. Whether we're deploying top-performing employees, activating our global network of warehouses and trucks, or leveraging our contacts with shipping companies and airlines, donating our services to our humanitarian partner organisations allows Agility to have a genuine impact in matters of life and death.
AGILITY'S RESPONSE TO DISASTERS ELSEWHERE
Moin Malik with a sense of achievement mentioned that this is the 20th disaster that Agility has responded to since the launch of its Disaster Response Program in 2006.
2006 Lebanon crisis: Agility moved 200 tons of food for the Kuwait, Qatar and Saudi Arabian Red Crescent societies. We also moved mobile hospitals, food and blankets to help 10,000 people. Agility sent supply chain management experts to RedR training in India to provide commercial logistics training to humanitarian logisticians.
Philippines typhoon: Agility transported over 100 tons of relief supplies from Manila to the Bicol province to support approximately 5,000 displaced survivors.
In 2007, during Indonesia floods, Agility coordinated with the World Food Program to deliver food for 43,000 people for one month.
Iraq refugees: Together with IMC, Agility transported life support and sanitation kits for 500 IDPs in Iraq, affecting 2,000 people.
Responding to Pakistan floods, Agility employees in Pakistan and Kuwait volunteered to give a day's salary to flood victims, positively impacting approximately 2,000 people
Bangladesh floods: Agility employees made monetary donations and provided delivery services to provide food and water to those affected by the floods, impacting approximately 1,000 people. Along with the World Food Program, UPS and TNT, Agility participated in a logistics response training exercise and conducted a logistics capacity assessment in Eastern Indonesia.
2008 Myanmar cyclone: Agility and partners UPS and TNT worked with the United Nations to set up a supply chain to move relief goods and other freight to areas hit by the cyclone. Employees worldwide also raised funds for the stricken citizens through local and worldwide charities.
Iraq medical supplies: Together with IMC, Agility transported 47 pallets of critical medical supplies and equipment to Sadr City Iraq, affecting 10,000 people.
China earthquake: Agility employees in China launched a nationwide donation drive for the China Red Cross. Employees in Korea also donated sleeping bags and cots and moved them for free for the China Red Cross. Agility transported beds from the Olympic village to support 5,000 displaced persons.
As a part of its Corporate Social Responsibility program, Agility Logistics has entered into an agreement with The Citizens Foundation (TCF) to support TCF's education program in villages and urban slums. Through the Education Program, Agility together with TCF will be able to spread literacy, targeting those areas which are less privileged. Agility will support TCF Primary Schools to educate and enlighten the upcoming less privileged generation, thus helping the community in revolutionising and empowering the youth of the country. Under this initiative Agility Logistics is opting for funding of one TCF Primary School located at Khuda Bakhsh Goth in Karachi.
TCF is one of the largest non-profit organisations working in the field of education in Pakistan. It has at present 80,000 students studying in its 600 purpose-built operational school units all over the country, including Azad Jammu & Kashmir.
Besides its contributions towards education, Agility has also started a tree plantation drive in Pakistan. "The tree plantation drive is part of the company's endeavour to constantly improve its carbon footprint, Agility Pakistan has set itself a target of planting 750 Kinno saplings in the first quarter of 2010. Beginning from March 10, 2010, this campaign is driven across the Central Commandant Ordinance depot in Rawalpindi.
Agility in Pakistan is continuing to adapt to global environmental guidelines, implantation of substantial measures to improve environmental record and full integration of environmental awareness into business strategy and operations. We are working actively to strengthen our global commitment to the environment by implementing measures to prevent pollution, reduce over-consumption of energy and physical resources and minimize waste.