GLOBAL RECOGNITION OF EMIRATES FOR ITS QUALITY SERVICES
Emirates' online check-in facility is available between 12 hours and two hours prior to flight departure
By AMANULLAH BASHAR
Jan 09 - 22, 2006
Emirates, the world's fastest growing airline, has introduced a new and convenient option for its Pakistani customers to check in for their flights via Internet.
Emirates' passengers departing from Karachi, Lahore, Islamabad and Peshawar can now select and secure their preferred seats online, and check in for their flights from the comfort of their homes, hotels or offices, by logging on to www.emirates.com
Adnan Kazim, Emirates Vice President, Pakistan Operations, says that Emirates ensures that each step of the journey is a unique experience in itself for is passengers. "We are pleased to introduce the online check in facility in Pakistan, which provides customers with the opportunity to select their preferred seats and saves them time at the airport."
When checking in online, passengers will be promoted to enter their travel information and they will also be able to select their seats from amongst those available at the time of check-in. Once the check-in process is completed, passengers will be provided an online check-in receipt. The passengers can proceed to a dedicated counter at the airport to check in their luggage and exchange their online check-in receipt for boarding passes. Passengers are required to present themselves at the airport counter no later than 90 minutes prior to departure.
Emirates' online check-in facility is available between 12 hours and two hours prior to flight departure. Passengers can check in for group of up to nine persons travelling together as well as for onward flights, providing the travel commences on Emirates.
It may be recalled that in October 2005, Emirates had launched online e check-in from Australia, New Zealand, Kuwait and UAE followed by all Far Eastern destinations on November 15 last year and from most European cities on December 4, 2005. The result has been very positive as the number of passengers using the facility is growing with every passing day.
Emirates currently offers 38 return flights per week from Pakistan to Dubai including 27 services a week from Karachi, five from Islamabad, four from Lahore and two from Peshawar. Emirates was the first international airline to open a ticketing and reservation office at the Jinnah International Airport, Karachi and Islamabad International Airport.
The Emirates won the prestigious award " AIRLINE OF THE YEAR 2005 " that was given by the Centre for Asia Pacific Aviation (CAPA). The award was presented at the second annual Asia Pacific and Middle East Aviation Outlook Summit 2006 gala dinner, which was held in Kuala Lumpur.
Peter Harbison, Executive Chairman of the CAPA, said that the award recognizes Emirates and the significant impact it has had on the development of the airline industry in both the Asia Pacific and the Middle East region. Emirates has demonstrated its success in fostering growth and competition within the industry and has established itself as a leader and industry benchmark.
The award also took particular note of Emirates leadership through strategic positioning including the expansion and development its passenger and cargo route networks, and its success in creating innovative revenue streams and operating efficiencies resulting in strong operating profits.
THE EMIRATES GROUP
* Emirate Airline
* Destination and Leisure Management( Emirates Holidays, Arabian Adventures, Al Maha Desert Resort"
* Emirates SkyCargo
* Dnta (Dnata Airport Operations, Dnata Cargo, Dnata Agencies
* Galileo Emirates
Emirates also holds a 43.6 percent stake in Srilankan Airlines, a 68.7 percent shareholding in Dubai based Maritime and Mercantile International LLM (MMI), 34.4 percent equity in Catering Company LLc which provides all the airline and airport catering services at Dubai, Meridien Al Aqah Beach resort.
Dnata fully owns Dnata Travel (UK) Ltd, Dnata Inc, Kedma Holdings, Changi International Airport Services (International), and CIAS Enterprise ltd. It also owns 50 percent equity in Dubai Express LLC, Gerrys Dnata and Dnata Arabian Airport Services, 49 percent equity in Saafiran Dnata Airport Services, 40 percent in Emirates Loyalty Company and 20 percent in Guangzhou Baiyn International Airport Ground Handing Services.
Emirates had started flying to New York last year as demand has been so strong for the services that a second daily service was required to cope with the ever-increasing passenger traffic on this route.
Arriving in New York from Dubai, Ghaith Al Ghaith, Emirates, and Executive Vice President Commercial Operations worldwide says that this second daily service from Dubai to New York marks a great achievement for Emirates and shows our commitment to America as a growing market for us. It is testament to quality of service and the enormous popularity of this route that in such a short time Emirates has managed to launch a flight to New York and then go to double daily on the route.