June 19 - 25, 2006

Federation of Pakistan Chamber of Commerce and Industries or FPCCI has declared ZRG International as the winner of 1st Telecom Excellence Awards in the Contact Center Technology sector.

Through the 1st Telecom Excellence Award initiative, FPCCI recognized market leaders and outstanding achievers in the Telecom sector. The award ceremony, held at Marriott, Karachi on June 3, 2006 was chaired by honorable state minister for IT and Telecom, Mr. Ishaq K. Khakwani along with Chairman PTA, Major General (R) Shahzada Alam Malik and Mr. Ch Muhammad Saeed, President FPCCI.

A total of 155 companies were evaluated and 35 companies were selected as winners in various categories. FPCCI award acknowledges the constructive role ZRG has played in the telecom industry growth through consultations, active participation and by creating the much needed awareness about contact centers and quality based customer services.

ZRG is the market leader in the next generation contact center technology solutions in the country. Most of the leading call centers are using open standard contact center solutions and services customized and installed by ZRG International. ZRG has been winning more call center projects than anyone else due to the superior world class open standards based CTI technology from Intel Corporation, USA and the readily available ZRG expertise and support for all related professional and technical services.