CYBER INTERNET SERVICES (PVT.) LTD
June 03 - 09, 2002
Cyber.Net is the largest Internet and Data Communication Network Service Provider in Pakistan. The company offers various services to the corporate and consumer sectors and it is exploring the possibilities to extend several other unique online services to its over 50,000 valued customers.
Cyber.Net Mission statement is:
"At Cyber.Net our goal is to achieve desired customer satisfaction by providing timely, reliable, efficient and superior services and solutions; through our proactive dynamic team with state-of-art infrastructure."
Cyber.Net, a subsidiary of Lakson Group of Companies, one of Pakistan's largest and diversified business groups, launched its services commercially in March 1997 from the city of Karachi and later extended its operations to Lahore. Although, there are more than 60 ISPs operating in Pakistan, but the company has become the country's number one Internet service provider due to its foresighted policies and managerial skills. For a company geared towards constant growth and faced with continual challenges, it is essential for it to be backed by a strong team of dedicated professionals. Cyber.Net is proud to have such competent members who are capable of directing the course of the company to newer heights of success.
With the largest clientele in Pakistan and by far the most sophisticated infrastructure in the country, Cyber. Net has truly become the industry leader in a short span of nearly five years by having over 5,000 dialup ports, 22Mbps of dedicated Internet bandwidth, and biggest optic fiber infrastructure SDH STM-4 nationwide. It's also the only ISP in the country using the world's best customer management and billing solution, i.e., Portal.
SERVICES OFFERED BY CYBERNET
Besides providing Internet services Cyber.Net also offers the following Corporate solutions to its customers.
•Dedicated Dialup Solutions for Business.
•Corporate Leased Lines & Bandwidth Solutions.
•ISDN & Wireless Solutions.
•Satellite Broadband Solutions.
•Managed Firewall Services.
•Domain Name Registration & Hosting Services.
•VPN & V-Sat Solutions.
•Video Conference Solutions.
•International & Nation wide Roaming Facility
Besides this Cyber.Net has also introduced a comprehensive range of quality services to the Internet market, truly linking Pakistan with the global network. Cyber.Net's superior performance all around has inspired even Sun Microsystems to write and publish their success story.
ISO 9001:2000 CERTIFICATION
Cyber.Net is the 1st Internet Service Provider in South East Asia to have successfully achieved the ISO 9001:2000 certification. Lloyds Register Quality Assurance (LRQA) issued the certificate in accordance with the QMS-IT accreditation standards of ANSIRAB and UKAS.
"The success and credit is due to an enthusiastic and committed team, who transformed a vision into a reality," says Ansar ul Haque, Chief Operating Officer.
CYBERNET'S LATEST MARKETING STRATEGIES & CAMPAIGNS
Cyber.Net since its establishment has embarked on many ventures for promotion and marketing of different services and products. Keeping customers and the needs of the same in mind, Cyber.Net constantly has been introducing superior services and solutions. Further ideas for various products are conceived and then implemented on specifically for convenience and comfort ability of the customers. The Marketing Department has been aggressively working in different ways to bring awareness by launching many and exclusive marketing campaigns that have created waves in the IT Industry.
One of such major campaigns was the latest Grand Lucky Draw. The exclusitivity of this campaign was that as a bumper prize, Cyber.Net was offering customers one of the best and fastest bikes in the world, The Harley Davidson (883cc)! This campaign was launched in February 2002. Other fabulous prizes included monitors, VCD players, VCD's, wristwatches and thousands of Internet hours. The biggest incentive for the customer was that no one left empty handed. 100 lucky customers from Karachi and Lahore won prizes and the Harley Davidson winner after immense anticipation was announced on April 10, 2002. Over and above Cyber.Net received overwhelming response pertaining to this campaign, which turned out to be a huge success.
Another exclusive service that was recently launched by Cyber. Net for Lahore customers was "Internet At Your Doorstep." This fabulous service enables Lahore customers to stay at home and simply make a phone call at any of the Customer Care Centers and a Cyber.Net representative would create or refresh the account and collect the payment right at the doorstep. So while a customer is relaxing at home, Cyber.Net does the work.
It was on April 3, 2002 that an agreement was signed between Cyber Internet Services (Pvt) Ltd and PCB (Pakistan Cricket Board), marking yet another milestone in the 5 year journey of Cyber.Net. With the largest clientele in Pakistan and by far the most sophisticated infrastructure in the country, Cyber. Net is now also "The official ISP of Pakistan Cricket Board". Not only this but it was the Speed Gun provided by Cyber.Net that recorded the speed of the fasted bowling by Pakistan's star pace bowler Shoaib Akhtar, better known as Rawalpindi Express. It was at the phenomenal speed of 161 kph (100.04mph), which broke the world speed record, created during the 3rd One-Day International against New Zealand in Lahore.
As part of Cyber.Net's latest expansion plans to provide customers with quality service, Cyber.Net has also recently launched its services in Islamabad and Rawalpindi marking yet another milestone in its journey of excellence.