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Last updated: Friday 23 Dec, 2005-12.30 P.M (PST)



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updated: Fri - Sun 23-25 Dec, 2005




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Dec 05 - 11, 2005


Government ceased to be the rule setter, the facilitator, the insurer, the disbursement agent. It became the doer and the manager.

While the nation-state was the sole political reality in the centuries of empires and superstates, it has transformed itself profoundly in the last hundred years. It mutated into the Megastates. The shift from the national state to the Megastate began in the last decades of the nineteenth country. The first small step toward the Megastate was German chancellor Bismarcks invention in the 1880s of the welfare state. The other major social program of the period immediately after World War II the British national health service, was the first one (outside of the totalitarian countries) to take government beyond the role of insurer or provider. Hospitals and hospital care under the National Health Service were taken over by government. The people working in hospitals became government employees; and government actually manages the hospitals.

By 1960, it had become accepted doctrine in all developed western countries that government is the appropriate agent for all social problems and all social tasks. And this held until the 1990s.

ACTION POINT: Use the internet to check out the service level provided by the British National Health Service. Based upon this example ad other which you are aware of, form an opinion as to the effectiveness of government as a provider of health services versus nonprofit and for-profit entities.


The demand for a "managerial attitude" on the part of even the lowliest worker is an innovation.

No part of the productive resources of industry operates at a lower efficiency than the human resources. The few enterprises that have been able to tap this unused reservoir of human ability and attitude have achieved spectacular increases in productivity and output. In the better use of human resources lies the major opportunity for increasing productivity in the great majority of enterprises- so that the management of people should be the first and foremost concern of operating managements, rather than the management of things and techniques, on which attention has been focused so far.

We also know what makes for the efficiency and productivity of the human resource of production. It is not primarily skill or pay; it is, first and foremost, an attitude-the one we call the "managerial attitude". By this we mean an attitude that makes the individual see his job, his work, and his product the way a manager sees them, that is, in relation to the group and the way a manager sees them, that is, in relation to the group and the product as a whole.

ACTION POINT: what actions can you take now to impart a sense of managerial responsibility into your workforce?


What shall it profit a man, if he shall gain the whole world, and lose his own soul?

THE BIBLE. Mark 8:36.

I'm aware of the risks involved with change. But this is a business, not a monument. We have a responsibility to our shareholders.

ROBYN AHERN, Australian businesswoman and CEO of Aherns department store chain.

Creative minds have always been known to survive any kind of bad training.

ANNA FREUD(1895-1982), Austrian-born British psychoanalyst, youngest daughter of Sigmund Freud and founder of child psychoanalysis.

Decisions are like New Year's resolutions-making them is easy; sticking to them is the hard part.


The last decisions are the ones that are the loneliest. The ones that only {a} leader can make. The ones that there's no, no precedent.

ALEX KROLL, American advertising executive and CEO of young & Rubicam advertising agency, New York.

To succeed, you have to believe in something with such a passion that it becomes a reality.

ANITA RODDICK, British businesswoman, co-founder and chief Executive of the body shop international. Body and soul (Hutchinson, London, 1991).

To do two things at once is to do neither.

PUBLILIUS SYRUS( 1st century BC), Syrian-born Roman mime writer.

Moral Sayings.

Consumers want information and they want it fast.

FAITH POPCORN, American business consultant, co-founder and CEO of Brainreserve, and author.

The more the perspiration, the more the inspiration.


It is not enough to have a good mind; the main thing is to use it well.

RENE DESCARTES(1596-1650), German-Swiss-American physicist. Out of My Later Life (1950).

The world is always ready to receive talent with open arms, very often it does not know what to do with genius.

OLIVER WENDELL HOLMES SNR (1890-94), American physician, humorist, poet and author.


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