Jan 10 - 16, 2005



"Mr. Stephen Brobst, Chief Technology Officer of the NCR Teradata Division and a name well known in the world of Information Technology (IT) is highly appreciative of the efforts made by Pakistan for the development of IT industry during the past few years. "If the present momentum is maintained Pakistan will soon achieve its rightful place internationally", he observed.

Mr. Stephen who specializes in the identification and development opportunities for the strategic use of technology in competitive business environment is currently in Pakistan. He made these observations in an exclusive interview with the PAGE at NCR Head Office Islamabad last week.

Over the past sixteen years, Stephen has been involved in numerous engagements in which he has been called upon to apply his combined expertise in business strategy and high-end parallel systems to develop frameworks for data warehousing and data mining to leverage information for strategic advantage. Clients with whom he has worked include leaders such as Office Depot, Fidelity Investment, General Motors Corporation, Kroger Company, Wells Fargo Bank, Wal Mart, SBC Communications, Aetna Health Plans, Metropolitan Life Insurance, VISA International, Vodafone, Blockbuster Entertainment, Standard & Poor's, Blue Cross Blue Shield, Nationwide Insurance, American Airlines, Sears Roebuck, Walgreen Corporation, and many more. Stephen has particular expertise in the deployment of solutions for maximizing the value of customer relationships through use of advanced CRM techniques (including Web deployment).

Mr. Stephen was of the view that there was no dearth of talent in Pakistan for IT field and this was evident from the fact that NCR Pakistan, which is mainly manned by Pakistanis has distinguished itself amongst the global NCR operating in 140 countries of the world by their extraordinary performance. A Global Consulting Centre (GCC) has been established in Pakistan. The GCC is an expansion of the center of expertise in Pakistan for data warehousing services to Middle East, Europe and Africa. Currently 75 high professionals are already working within the center of expertise and with this fresh initiative this number is expected to be doubled by the end of year 2005.

The level of expertise available in the country, Mr. Stephen continued, can be judged from the fact that NCR Pakistan has been awarded CMM (capability Maturity Model) level by the software engineering Institute an international assessment organization. Being the only company in Pakistan to have been bestowed with such a high level of assessment NCR Pakistan has reached an important milestone in the history of Information Technology (IT) industry in Pakistan.

CMM is regarded as the de facto standard for any organization engaged in providing professional services around the globe. The Capability Maturity Model, developed by the Software Engineering Institute (SEI) at Carnegie Melon University, provides a framework for organizing small evolutionary steps into five maturity levels that support continuous software process improvements.



The CMM level 5 rating has been achieved by fewer than 100 companies worldwide, including only 12 in the United States at the beginning of 2004. With the successful assessment, NCR in Pakistan has joined an elite group of high maturity software organizations and establishes itself as the foremost IT company in Pakistan committed to continuous improvement in delivering high value projects through innovation and excellence.

Mr. Stephen said that data warehousing technology is getting popular in Pakistan and during the last about one year over 14 leading organization in the Corporate Sector have already adopted this technology introduced in Pakistan by NCR. Many others are in process. NCR university programme is another initiative taken by the organization, which will go long way in producing university graduates to provide skilled manpower for the development of IT industry in Pakistan. NCR Pakistan has been arranging seminars to create awareness and advanced training programme for professionals. Growing Pakistan's economy global competition in a free market environment has offered huge potential for development of IT industry in Pakistan. To harness this potential, Government of Pakistan should provide more and more facilities for IT education, advanced training facilities for IT professionals, Mr. Stephen added.