Pakistan Telecommunication Corporation Limited (PTCL),
a growing corporation which has brought a revolution in the
telecommunication system of the country and has earned record profits,
has however suffering from some grey areas which need corrective steps
to save the creditability of this organization which is an umpire on its
Recently, the employees of the PTCL expressed their
dismay and concern and also went on a token strike to press for their
demands. Actually they were protesting over what they called negligence
on the part of the management over the history making decision of the
former Prime Minister Ch. Shujat Hussain who had announced to regularize
the services of the contract employees in PTCL. However, according to
them, the management seems reluctant to honour the decision of the
former Prime Minister for regularizing the contract employees and using
the delaying tactics.
As a result of the strained relations between
employees and the management, the organization had to sustain huge
revenue losses during last month besides shattering the trust and
confidence of the employees.
It is painful to note that consistency of the
policies is the hallmark of President General Pervez Musharraf's agenda
for revival of the economy.
It is said that justice delayed justice denied.
Similarly, the PTCL management by delaying the implementation of the
decision taken by the former Prime Minister seems denying the facility
to workers. It is, however, amazing that the former prime minister hails
from the same camp and does not belong to any rival political group.
Despite his association with the present team of management, the non
implementation over his decision seems surprizing.
This is even more painful when the major decision of
Prime Minister Chaudhry Shujaat Hussain regarding regularization of
PTCL's daily wages employees was not accepted by the prime minister
Shaukat Aziz, even being the prime minister of the same political party.
This controversy resulted in a two-week strike in which entire PTCL
virtually remained closed as the protesting employees observed a
two-hour daily pen drop strike in all over Pakistan.
That ended last week with a joint statement of PTCL
and union announced on October 12, 2004.
Here is the text of Prime Minister Chaudhry Shujaat
Hussain during a press conference in Islamabad on August 16, 2004.
"Prime Minister Ch. Shujaat Hussain announcing
regularization of 4400 employees of Pakistan Telecommunication
Corporation (PTCL) directed all departments to prepare policies to
regularize their daily-wage workers. Addressing a press conference at
Pakistan Muslim League House, Prime Minister Ch Shujaat Hussain, along
with the Minister for Information Technology Owais Leghari said the
objective is to provide these workers job security and enhance their
Prime Minister said from now on all such decisions
would be announced from the party platform. He said Owais Leghari is the
first to use this forum and in future similar decisions would be made
from PML House. He said the measure would strengthen the party and
elevate its stature. Shujaat directed other government departments and
organizations to pursue a similar policy to regularize its daily wage
workers and come up with similar packages.
Under the proposals made by the Minister for IT Awais
Leghari of the 7193 employees working in the corporation since 1992,
4400 would be adjusted on vacant posts in the first phase, while the
rest — 2793 would be adjusted in the second phase in this regard
"adjustment" would cost Rs 189 million. Prime Minister Shujaat
Hussain called for a clear-cut policy of regularization of such workers
and said a similar treatment should be meted out in all departments.
Awais Leghari said PTCL under the directions of the
positive guidelines of the President has taken this decision. He said in
future all inductions in PTCL will be made on commercial basis. He said
those inducted would be re-trained and go through regular career
planning. He said these workers would get the fringe benefits of
medical, gratuity and annual leaves and be provided a conducive
But only after of the announcement an invisible crack
was found when the chairman and president of PTCL Junaid I. Khan held
another press conference next day announcing the same with framework.
Following is the statement of President of PTCL Junaid I. Khan.
"Pakistan Telecommunications Company (PTCL)
would regularize services of its over 7,000 daily-wage workers in two
phases who have been working with the company since 1992.
"The regularization plan aims at providing job
security to the employees that will help enhance their efficiency as
well as the company's operational capability", PTCL president and
chief executive officer (CEO) said.
Speaking at a press conference at the PTCL
headquarters, Mr. Khan said out of 7,193 daily-wage employees, 4,400
would be regularized in the first phase which will be completed within
four to five months and the remaining will be regularized subsequently
in the second phase.
The basic criteria for the confirmation of daily-wage
workers' services would be on merit and assured that no new appointments
would be made in the company, he added.
After getting regularized, these workers will be
entitled for gratuity, leave, house rent and medical facilities like
confirmed employees, he said. "With this decision, I hope their
motivational level will be high and the company will be delivering
In response to a question, he said, the
regularization of daily-wage employees would cost the company an
additional budget of Rs189 million every year. Responding to another
question, he said the PTCL had always endeavoured to offer maximum
facilities to its customers through its broad spectrum of services.
"We are working to expand the network of PTCL by
providing two million new connections in near future". Answering a
question about call charges, he said, PTCL had reduced fixed line rent
by 33 per cent and domestic and international call charges had also been