Favoring employee lights his soul
If there is light in the soul, there will be beauty in the person.
If there is beauty in the person, there will be harmony in the house.
If there is harmony in the house, there will be order in the nation.
If there is order in the nation, there will be peace in the world.
Employees. They are the face, the smile, and the
heart of a company. Employees bring a mission statement to life. They
are the stewards of a company's ethics. They are the vessels for its
'Employee is the king' a new concept emerging these
days, before it there was a concept of 'customer is the king'. The
advocates of this new concept believe that in order to make our customer
happy it is essential to make our employee happy first. Employees are
the people who make the customer happy. They are the people who know in
and out of the organization and of the customer. One of the reasons of
failure of many government organizations and private companies in
Pakistan is that they give more attention on systems and other assets in
the organization rather than on human asset (employees). We must know
that 'there is always a man behind the gun'. So man (employee) is
important not the systems in the organization.
This article will communicate the clear message that
employees are important and the values they bring to the company are
important for its success. The article will discuss the ways that can be
use to let the employees feel as the king in the organization. The
article will discuss all these things in Pakistani perspective. It also
includes the survey, which I have conducted in 51 companies of Pakistan
in order to know that, how the companies in Pakistan are treating and
caring their employees. At the end I will be discussing about the cost
of losing good employees.
Following can be the different ways to let your
employees to feel as the king in the organization.
THINK OF EMPLOYEES AS VOLUNTEERS
To keep your employees happy, it may help to think of
them in a new way — as volunteers who elect to work for you. When you
think of the employees as volunteers it will help you see the company
through their eyes. You can shape the company's environment to keep them
challenged, energized and eager to come to work. If you use the
volunteer analogy, you often find your employees may be attached to the
work itself. Thus, as a manager, it pays to make the work challenging
A SENSE OF OWNERSHIP
Offering ownership in the business can be another
attractive method to make your employees fell as the king. When we share
the profit sharing, employees see the business as theirs. They treat
assets with more respect. As a result productivity and quality improve.
Employees with a stake in the business often generate innovative ideas
that otherwise might not be considered. When we offer ownership to the
employees they treat every asset of the company as their own.
One of the reasons in Pakistan employees are not
satisfy or dedicated to their work is that in Pakistan mostly the
organizations does not offer ownership in the business to their
employees. According to our survey only 7% companies are offering
ownership in the business (stock option) to their employees.
A PAT ON THE BACK
A pat on the back is the cheapest and the most
powerful perk to motivate your employees and let your employee feel as
the king in the organization. An "Employee of the Month"
program, complete with a meaningful award and corresponding recognition,
can be excellent positive reinforcement. A pat on the back can work in
two ways on the one hand it can save dollar amount and on the other hand
it can be an effective way to keep your employee as the king in the
According to the survey out of ten motivating factors
a pat on the back is the second most motivating factor of employees as
28 % managers favor this.
FEED EMPLOYEES' BODIES AND SOULS
Periodic luncheons promote amity and offer a chance
to celebrate the special events like birthdays, engagements accompanies
might consider a "wellness reimbursement" - a set annual
dollar amount that employees can spend on anything related to their
"mental, physical, or spiritual well being." Covering the cost
of a fun outing can more than pay off in improved employee attitude and
group spirit. Take employees to a picnic or to a musical show. You'll be
surprised how much fun these outings can be. Just making the offer to
workers and their families can be a valued perk.
RESPECT THE EMPLOYEES
Respect each individual's personality and
individuality and, at the same time, try to maintain and improve work
conditions and establish various personnel and employment systems
through which that individual can be materially and spiritually
Respect the rights of every employee, and will not
discriminate in regard to working conditions, speech or conduct, because
of sex, age, nationality, race, ethnic origin, religion, social status
or physical handicap.
In our survey we asked the companies about what
motivates their employees the most, and in which we gave them ten
options, 25% responded that self-respect given to employees is the most
COSTS OF LOSING GOOD EMPLOYEES
In many of the organization in Pakistan the managers
may think that they don't have time to do all these things in order to
make their employee feel as the king. But the result is very appalling.
The companies are unable to motivate and retain good performaner
employees. When they are unable to retain the employees then consider
the time and costs required to recruit, interview, hire, assess, train,
and integrate new employees to replace the ones who have left. Hard
costs include advertising, search firms, travel, entertainment,
interviewing, and relocation expenses. Other costs include time spent on
interviewing, selecting, orientation, and training; the work that is put
on hold while this is done; and the effects on productivity, morale, and
customer satisfaction. Unseen costs include the benefits to the
competitor of hiring the lost employee and the possible influence of
this employee on other employees (to leave). In addition, new hires tend
to demand 15 to 35 percent more in pay than the employees they replace.
High-tech workers, professionals, and managers cost twice as much as
other employees to replace.
Employees are the corner stone of the organization.
Success or failure of the organization deepened on the employees. The
main objective of all the companies is to satisfy the customer, which is
not possible unless your employees are satisfied. If you want your
customers be satisfy you must satisfy your employees first. In order to
make your employees happy and satisfy you must let them feel as the king
in the organization. If we let our employees feel as king in the
organization there is no way that the government organizations and
private companies in Pakistan could not success.