"I am pleased to inform you that NCR Pakistan
has been officially awarded the status of Regional Center of Expertise
for Data Warehousing, Business Intelligence and CRM for NCR Europe,
Middle East & Africa Region," said Syed Veqar ul Islam in an
exclusive interview with Shamim Rizvi of Pakistan & Gulf
Two years ago NCR Pakistan was awarded this status
for the Middle East region whereby the resources and expertise from
NCR Pakistan were being used for project design, scoping and
implementation. Effective November 2003, NCR Pakistan is now also
awarded the status of Europe's CoE, thus enabling our resources and
services in the space of Data Warehousing and CRM to be used in Europe
as well. Due to this decision, NCR resources have already been
deployed with big implementation in Sweden, U.K., Czech Republic and
Finland with many names in the pipeline for future.
NCR is definitely the first major IT multinational,
which has decided to make Pakistan a regional hub. This is a great
success story for Pakistan and a tribute to the tremendous potential
and talent honed to perfection within NCR. "We strongly believe
that Pakistan, in general, and IT community in particular, should use
this outstanding success story to project the image of Pakistan. NCR
resources, with this huge exposure both in and outside Pakistan, are
in a unique position to change the paradigm of Data Warehousing,
Business Intelligence, and establishing decision support systems in
Pakistan, " he added.
In the last two years, the team of highly skilled
and trained professionals from NCR Pakistan has successfully
demonstrated their mettle in places like Bahrain, Lebanon, Kuwait, UAE
and Saudi Arabia. Due to immense talent, skill, commitment of NCR
people, they have not only managed to complete all the huge and
complex implementation in time, but earned tremendous goodwill from
corporate and customers alike to broaden the scope of Pakistan's CoE.
A large part of this success can honestly be
accredited to General Manager Syed Veqar ul Islam, who stands out as
being one of the exceptional corporate leaders of our country. Taking
bold initiatives, he has created a niche for Pakistan within NCR.
"Pakistan has a lot of potential and the true potential needs to
be focused and tapped as it resides in our people. Providing the right
education and training at the right time is one way of bridging the
gap between the supply and demand market forces that prevail
worldwide. Our University Program is geared to take this challenge and
make our people's skill set at par with the international market. We
have already started seeing the difference — as faculty and students
have started taking on projects and research oriented papers, data
mining techniques and trends, etc and decision making is based on
factual data as opposed to intuition", he added.
Syed Veqar ul Islam talked about the various
benefits of the university program. He also briefed about the Phase II
of the University Program whereby all the nine campuses (NUCES (three
campuses), LUMS, Mehran University, CIIT, IBA) have signed up for
software upgrades, OLAP tool and Train the Trainer Program.
Amongst its great achievements bringing laurels to
our country, NCR Corporation's professional services organization in
Pakistan has become CMM Level III Certified along with qualification
for a key process area at level 4. CMM is now regarded as the de facto
standard for any organization engaged in providing professional
services around the globe.
"The achievement is unique and truly
establishes NCR as an organization par excellence in Pakistan. It also
represents the reaching of another milestone for NCR in the country
after having achieved the status of a Center of Expertise for the
Europe, Middle East and Africa (EMEA) region. I am delighted that NCR
has set yet another benchmark in the industry, which will go a long
way toward giving other companies the incentives to go for CMM
certification," said Syed Veqar ul Islam.
He discussed the upcoming 5th NCR National IT
Excellence Awards 2003 which will be held in March with great fanfare
to announce the proud winners who have done exceptional work in 2003.
"I am a great believer in recognition of the excellent work that
people do as it acts as a motivator to keep trying to do one's best
and the whole concept of the IT Excellence Awards is to recognize
exceptional professionals", he added. His vision is to see the
exponential growth, not only within the company but in the country as
well, if dedicated, consistent and united efforts are made by all the
key stakeholders in the country.