Trade Unions are an integral part of Capitalistic/Free
Economy set-up. Constituencies of democratic countries encourage establishment
of trade unions and their positive roles. Enlightened Culture of trade unions
has been instrumental in producing productive and profitable results. Earnest
desire of every stakeholders is to ensure that trade unions play the role and
create synergy.
However, it has generally been observed that the employers do
not feel comfortable after the trade unions through CBAs serve Charter of
Demand. These charters continue to be highly demanding and employers continue to
be worried on these aspects.
It may not be unfair to deny the sharing of ever increasing
profitability amongst the employees/workers. However there is a strong school of
thought which argues that there are four factors of production namely, land,
labour, capital and organization. Therefore labour is one factor of production.
Accordingly sharing of profitability to labor needs to be re-examined and
reassessed.
Moreover, there is a traditional approach of distributing
bonuses to workers. The minimum is generally one and maximum has no limit.
Interesting aspect is that every worker/employee receives bonus, irrespective of
the tangible contribution.
Ever demanding attitude of workers results in cost-push
inflation and eventually consumers also suffer badly and thus social tensions
are caused.
At the end of the day, employers, employees and other
stakeholders appear to be dissatisfied with the present system of CBA.
Therefore, it is high time that we may initiate innovative thinking to help
develop a new system which should, at least, meet the following two
pre-requisite:
1. The system
should be non-inflationary
2.
It should be self-financing
Keeping the foregoing aspects, it is suggested that we may
re-define the role of Collective Bargaining Agreements and switch to another
creative and innovative approach which we wish to name as Produtive Sharing
Agreements (PSA). The Trade Union leaders must not misunderstand the position as
a suggested new and innovative role of CBA is being suggested. This is in the
interest of all stakeholders and would be highly beneficial for the economy of
each SAARC Country.
CHALLENGES
The whole world is facing tough and cut-throat competition.
Interesting challenges have emerged. This is highlighted by the following
events:
1. Ability
to compete globally is becoming complex.
2.
The economic expansion and glorious performance of Japan and Pacific Rim is
posing great problems to several countries.
3.
The rise of European Economic Union and Europe will have great impact on every
Country.
4.
The economic growth of China is a great worry for several economies.
5.
The East European Countries are developing themselves to take a place on the
table of the world.
6.
WTO regime will facilitate open and accelerated cross border trade and services.
In this backdrop, challenges need to be visualized and human
resource management/development is a great niche to be harnessed to prepare
ourselves to accept the challenge of economic survival and later economic growth
through generating wealth and later sharing it.
CBA CONSTITUENTS
Collective Bargaining Agreements are negotiated between Labor
and Management. These contain several aspects (Table 1).
It has been generally experienced that the trade unions continue to be demanding
and the matters to be agreed continue to show rising trend. Besides adding
worries to management this trend has consequential effect in the form of
cost-push inflation.
TABLE 1
CBA CONSTITUENTS
1. Wage rates
and allowances
2.
Union recognition
3.
Check off
4.
Insurance
5.
Retirement benefits (Providen Fund, Pension, etc.)
6.
Time off benefits (vacations, holidays, etc.)
7.
Discipline
8.
Strikes/Lockouts
9.
Dispute settlement
10.
Management Rights
APPROACHES TO COMPENSATION
The world is trying to strongly link productivity with
compensation to employees. Developing countries, by and large, are continuing
monthly wage/salary system.
Due to various decisions and announcements by Governments and
negotiation between labor and Management, pay increases take place. One must
target to increase the size of the cake and later share it in an appropriate
manner.
Search for a change must continue. There can be no
improvement except through change. Consequently the world is struggling to
develop alternate systems of compensation to employees based on increase in
productivity. So far the following four approaches have been developed and are
in operation in developed part of the world.
|
Table 2
GROWING TRENDS IN
COMPENSATION HANDLING |
|
Focus |
Operational Aspects |
|
1. Ernployee
Ownership |
ESOP as creative finance. |
|
2. Production
Sharing |
Bonuses to employees
exceeding predetermined levels of output. |
|
3. Profit Sharing |
EVA sets the targets and
these should exceed. |
|
4. Cost Reduction |
Contain labor cost. Scanlan
Plan is an example |
ACHIEVING PRODUCTIVITY
Four stages exist for achieving productivity. The first one
relates to awareness. The second one is known as understanding it. This paper
will focus on the other two, namely, operationalizing productivity and sharing
gains of productivity via PSA.
OPERATIONALIZING PRODUCTIVITY
A strategy for operationalising productivity and three phases
for implementing a program for productivity management are suggested below:
i) Analytical
phase
ii)
Planning and control phase at operational levels
iii)
Planning and control at the financial levels
Practical steps to be taken for the above phases are now
explained:
Analytical phase
Three steps to be taken in the analysis phase would include
identification of work unit responsibilities, analysis of methods and
procedures, and development of performance measures. A checklist in respect of
each of the above steps is given in Table 3.
|
Table 3
ANALYTICAL PHASE |
|
Steps |
Activities |
| 1- Identification
of Work Unit
responsibilities |
Activities essential to accomplish
basic responsibilities of the department.
Identify duplicate and overlapping responsibilities Responsibilities
that should be addressed within the organization be clearly identified
and assigned. |
|
2. Analysis of Methods and
Procedures |
Evaluate and identify potential
improvement Conduct detailed analysis of existing operating systems
emphasizing a clear definition of procedure and collection of pertinent
statistical information, e.g. deadline, timing, frequency and volume of
activity.
Carry out work load balancing through development of work schedule
systems for planning systems for planning production cycle times,
eliminating bottlenecks, and maintaining high levels of operating and
equipment utilization. |
|
3. Development of Performance
Measures |
Establish basis for efficiency.
Measurement and planning of resources requirements.
Measure of performance be evolved. A suggested approach is as under: |
| . |
Resources |
Activity |
Performance Measures |
| . |
Materials |
Auto/Truck Operation |
Miles/Gallons |
| . |
Production |
Planned/ Actual Operation |
Turnover |
| . |
Equipment |
Production Operation Construction |
Hours available/ Hours Used Hours
Scheduled/ Hours used |
PLANNING AND CONTROL AT THE OPERATIONAL LEVELS
Two essential objectives for accomplishing the above phase
include: Develop quantified operating goals, and monitor and control operations.
A suggested checklist to achieve these objectives, are given in Table 4.
|
Table 4
OPERATIONAL PLANNING AND
CONTROL
|
|
Steps |
Activities |
|
1. Develop Quantified Operating
Goals |
Responsibilities of first line
management be spelled out.
Goals should not be established unilaterally. Participatory approach
should be followed. Important factors inhibiting productivity growth
should be carefully watched. Productivity goals should be established for
each performance measure. |
|
2. Monitoring and Controlling
Operation |
Corrective action be initiated.
Information and timing would facilitate productivity control. Operational
statistics be collected to facilitate control.
Periodical statistical summary and financial report be prepared for higher
summary and financial report be prepared for higher level of management.
Highlight variances between productivity objectives and actual
productivity attained. |
PLANNING AND CONTROL AT THE FINANCIAL LEVELS
Four steps for establishing a mechanism for planning and
control at financial level include: ensure quality of budgeting, launch cost
reduction plans, initiate budget development steps, and undertake budget
variance analysis. A checklist to achieve these steps is tabulated in Table 5:
|
Table 5
FINANCIAL PLANNING AND
CONTROL |
|
Steps |
Activities |
|
1. Quality of Budgeting |
Creative approach will target for
achieving cost rationalization resulting in cost reduction.
Concern over energy cost and its conservation continues to be shared. |
|
2. Cost Reduction |
Improvement in productivity potentially
result in improved services level, capacity to perform additional work in
direct reduction of payroll expenses. |
|
3. Budget Development |
Instead of incremental budgeting,
thoughts be given to introducing program budget or zero-based budget.
Consideration be given to developing standard costing system. |
|
4. Budget Variance Analysis |
Feedback mechanism be institutionalized
Positive or negative variances be worked out for initiating corrective
action. |
CRITERIA FOR DEVELOPING PSA
Productivity measurement and sharing schemes should be
developed meeting the following criteria:
* APPROPRIATENESS
The reward to labour should be appropriate. It should be
proportionate to the extra effort and high enough to provide the incentive.
*SIMPLICITY
The system should be easy to understand and compute. Labour
may comprehend it fully. In case of any ambiguity, clarification must be
provided to the entire satisfaction of labour. A well-defined communication
policy should be followed to earn credibility about operational aspects of the
schemes.
*LOGISTICS
Full logistics should be provided to ensure supportive
working conditions and environment for achieving goals of productivity.
*QUALITY
High qualitative standards must be ensured. There should be
no compromise on this aspect.
*FAITH
Both labour and management must pin their faith in the above
aspects, failing which the whole exercise will be infructuous.
*REMOVING IRRITANTS
Literature is full of techniques to be used for removing
irritants for breaking the status quo and implementing change by following a new
and innovative approach for a new system. Apart from conceptualizing a new
approach in a clear cut manner, developing operational details, there is a dire
need to have continuous dialogue with those who are going to implement. Two
approaches are needed in this respect. The first is known as "Feed
Forward". The change agent must visualize the irritants and try to punture
the fears of implementors. The second one is "Feed Back". An
institutionalized approach must be followed to receive feedback so that PSA
becomes popular and is implemented as a changing role to CBA.
SUPPORTIVE LOGISTICS TO PSA
Supportive logistics to PSA require a successful
accomplishment in three directions, namely, consultation, harmony and concern
for productivity. Focus should be on fuller capacity utilization and on labor
productivity. Long-term technology perspectives supported with action plans
should be visualized, consultations should be held with collective bargaining
agents and harmonious industrial relations alongwith positive trade union
attitude must exist.
As supportive logistics to PSA, the organization must hire
the best, maintain congenial atmosphere, continue consultative mechanism, ensure
quality training, create productivity awareness, create team spirit,
institutionalize monitoring and demonstrate results. Code of Ethics (Annex
"A") is suggested to be implemented.
No one system can be suggested as a generic model. Customized
system will need to be developed for application in each case. However for
guidance purpose, redeeming features of various incentive plans used to
operationalize PSA are given on Annex "B" and "C".
CONCLUDING COMMENTS
It is high time that we may initiate steps to operationalise
PSA into reality. Successful dialogue must be initiated to pave the way for a
confident implementation. Our region aspires for sustainable prosperity, higher
standards of living, accelerated socio-economic growth and satisfaction as a
member of civil society. PSA will be a prosperity driver. Let us get committed
to it and demonstrate productive results and harvest the benefits highlighted in
this paper. Prosperous future awaits us. We need to stay committed for
implementing PSA.
Annex "A"
CODE OF ETHICS
As a member of the Society for Human Resource Management, I
pledge myself to:
|
•Maintain the highest standards of
professional and
personal conduct. |
•Instill in the employees and the
public a sense of
confidence about the
conduct and intentions of my employer. |
|
•Strive for personal growth in the
field
of human resource management. |
•Maintain loyalty to my
employer and
pursue its objectives in ways that
are consistent with the public interest. |
|
•Support the Society's
goals and objectives
for developing the human
resource management profession. |
•Uphold all laws
and regulations relating
to my employer's activities. |
|
•Encourage my employer to
make the
fair and equitable treatment of all
employees a primary concern. |
•Refrain from using
official position, either regular or
volunteer, to secure special
privilege, gain or benefit for myself. |
|
•Strive to make my
employer profitable
both in monetary terms and
through the support and encouragement
of effective employment practices. |
•Maintain the
confidentiality of privileged information. |
|
. |
•Improve public
understanding of the role of human
resource management. |
This Code of Ethics . for members of the Society for Human
Resource Management has been adopted to promote and maintain the highest
standards of personal conduct and professional standards among its members.
Adherence to this code is required for membership in the Society and serves to
assure public confidence in the integrity and service of human resource
management professionals.
Source: Reprinted by
permission of the Society for Human Resource Management, Alexandria Virginia.
Annex "B"
PRODUCTIVITY SHARING PLANS
1. Taylor Differential Piece Rate
System
2.
Rowan Premium Plan
3.
Halsey Premium Plan
4.
Halsey - Weir System
5.
Emerson Efficiency System
6.
Priestman's Productive Bonus System
7.
Towne Gain Sharing Scheme
8.
Merrick Differential Piece Rate System
9.
Bedeaux Premium Point System
10.
Gantt or Task Bonus System
11.
Barth Scheme
12.
Scanlan Plan
13.
Rucker Plan
14. Improshare
Annex "C"
A COMPARISON OF SCANLON, RUCKER AND IMPROSHARE
GAINSHARING
APPROACHES
|
SCANLON |
RUCKER |
IMPROSHARE |
|
Improve labor costs
and/or
quality |
Improve labor and/or
material
costs |
Reduce labor hours |
|
By vote of employees |
By management or optional
vote |
By management |
| Usually goods
producers |
Usually goods
producers |
Usually goods
producers |
|
Production areas |
Company or facility wide or
smaller groups |
Usually entire firm or
facility |
| Production workers |
Usually all employees excluding
senior management |
Usually all
employees excluding senior management |
|
Reductions in historical
labor costs as a percentage of sales revenue, adjusted for
inventory |
Reductions in labor
costs as a percentage of sales,
adjusted for inventory, materials, and supplies. |
Reduction in labor
hours for unit of output |
|
Monthly bonus as a percentage
of wages with a reserve for
year-end bonus and seasonality |
Monthly bonus as a percentage
of wages with reserves for seasonality |
Usually weekly (or payroll
period) or a four week moving average |
|
Extensive through formal suggestion
system; also weekly
department production
committee and a monthly
screening committee composed
of production committee representatives, both of which review
suggestions |
Extensive through
formal suggestion system and Rucker committees composed of employees and
managers to improve communications about suggestions and problems. |
Limited primarily
to employees figuring out how to reduce the number of hours needed to
produce a standard output. |
| Source:
Werther, William B., Davis, Keith; JR, Human Resources and Personnel
Mananement, New York: McGraw-Hill, Inc. 1997, p.423. |