|Company ProfileIntel Delivers
Feb 26 - Mar 04, 2001
When Intel looked to diversify its business beyond computing in the
late '90s, it established a new expanded mission to be the building block supplier
to the Internet economy. Key to the mission are the networking and communications building
blocks that will enable Intel's customers to develop solutions serving the converging
Internet and telecommunications market segments.
Telecom presents a sizeable opportunity for Intel. The telecom industry
is larger than the computer industry, generating US $800 billion per year in global
revenue according to Probe Research.
The opportunity is particularly attractive in Asia, where telecom
deregulation is a significant force sweeping the region. In nearly every country, telecom
authorities are in various stages of privatizing the incumbent monopoly telephone
companies and offering licenses to new service providers. Accelerated by the impact of the
Internet, telecom is undergoing a fundamental transition from a vertically aligned
industry with a single "telco" in each country, to a horizontally aligned
industry with hundreds of specialized service providers offering network access, call
completion services, and applications.
In this competitive environment, new service providers are looking past
traditional proprietary telephone switches to more flexible, scaleable and cost effective
solutions which will enable them to rapidly offer the value added services required to
attract and retain customers.
This transformation of the telecom industry is not unlike the computer
revolution of the '80s a transformation led by Intel with open systems
architecture, standard high-volume silicon and an ecosystem of independent software
Next Generation Networks
"Intel Delivers Building Blocks for Converged Communications in
Next Generation Networks": Telecom networks are rapidly evolving from separate voice
and data networks into converged multi-media networks, carrying voice, data and video
traffic. These next-generation networks (NGNs) transport voice in data packets using
technology called Voice-over-IP (VoIP). According to IDC, IP telephony services will grow
explosively in Asia, from US $213 million this year to US $6.9 billion in 2005, while the
IP telephony equipment market will reach US $4 billion in the same time frame.
In NGNs, traditional telecom switches typically large expensive
proprietary systems will be replaced by distributed media and signaling gateways.
Data switches and routers will be enhanced to flexibly handle data, voice and video
traffic under program control. Media servers, based on standard, high-volume computer
platforms, will store and render media for services like unified messaging. And the NGNs,
driven by software that runs in application servers, will be more flexible, modular and
intelligent than today's telecom and datacom networks.
Through aggressive engineering initiatives and acquisition of industry
leading companies like Dialogic, Giga, Level One, Trillium and Ziatech, Intel is
developing and supplying building blocks at multiple levels to enable the build out of
NGNs by equipment manufacturers, application developers and system integrators, including:
The building blocks start with a portfolio of communications silicon
and components including network access, optical interfaces, I/O devices, embedded
controllers and network processors designed for companies manufacturing
communications boards and subsystems. These components fit together under the Internet
Exchange Architecture (IXA), a standard framework for designing networking and telecom
equipment using programmable silicon.
At a higher level of integration, Intel offers a set of telecom and
media processing boards designed for application developers. These boards provide a
complete suite of converged communication functions including VoIP, voice/fax
coders, telecom signaling, and country-certified network interfaces which can be
used to build systems for IP telephony, enhanced network services, call centers and
computer-telephony integration. The boards can be programmed using standard APIs and
interoperate with CT Media and CT Connect server software, the industry's first
standards-based middleware for open telecom servers.
In addition, Intel offers a suite of networking appliances and
reference platforms that can be rapidly integrated by telecom system integrators. The
applicants are turnkey and include enterprise routers, virtual private networking (VPN),
signaling protocol converters, and voice-over-IP gateways. The reference platforms, built
using high-density rack-mount server and cPCI technology, can be integrated with locally
developed applications to enable features like intelligent switching, pre-paid calling
cards, and audio-conferencing.
Finally, the Intel Communications Platform (ICP) is a standards-based
application ready platform designed to extend the next generation network into the
premises of small businesses or e-corps. Working with certified applications developed by
local ISVs, the ICP can serve as a PC-PBX, IPT gateway, full featured call center, or
communications application server.
e-Business Solutions and Services
"Intel Delivers Building Blocks for Value Added Services in Hosted
E-business Data Centers": While convergence technology is changing the telecom
infrastructure, the surge of e-business is transforming telephone company operations, as
well. As enterprises and dot-coms rush to offer value added services, many are choosing to
outsource their e-business operations. In response, Asian telecommunication companies are
expanding to provide a broad range of hosted and co-located services in new e-business
data centers. Morgan Stanley Dean Witter estimates that e-business hosting in Asia will
grow from US $988 million this year to US $3.7 billion by 2004, and content delivery and
routing services will grow from negligible revenues to US $3.3 billion in the same time
Intel's e-business building blocks for OEMs and system integrators fit
into a new category of infrastructure appliances for building or enhancing e-Business data
centers. The appliance features include web hosting, server management, call routing and
load balancing, secured transaction acceleration, storefront and unified messaging. The
products are designed to enhance e-Business through faster online connections, security
authentication and improved server response time.
Voice Enabled Internet
"Intel Delivers Building Blocks for v-Business Over the
Telephone": As more business moves to the Web and more content is available online,
there will be a need for ubiquitous access to Internet based services and information. A
telephone is the most convenient device to access the Internet for voice-enabled
e-business, or "v-business". Most information that is commonly retrieved from
the Internet though a PC browser news, sports, weather, schedules, stock quotes,
and email can be readily accessed over a telephone using natural language speech
recognition to issue commands and queries, and a combination of speech synthesis and
streaming audio to playback information. According to IDC, the market for voice enabled
web services will grow to US $16 billion worldwide by 2004. A significant portion of this
growth will occur in Asia, where the number of mobile phone users is almost three times
the number of Internet subscribers using traditional browser interfaces.
Intel's V-business building block is the voice portal platform, which
interfaces to a web portal using industry standard voice XML commands and enables
subscribers to call into the portal using any type of telephone. The key technology behind
the voice portal platform is speech recognition, and Intel works with the leading global
speech recognition suppliers to support the voice portal platform with the major Asian