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Enormous potential exists in Pakistan

By SHABBIR H. KAZMI
Nov 20 - 26, 2000

Werner Sutanto is the Regional Director of Intel Dialogic Division, a division of Intel that focuses on converged communications technology computer and IP telephony based on open industry standards. He is responsible for marketing in the Asia Pacific region and based in Singapore.

Prior to this position, Werner was the Country Manager of Intel Indonesia Corporation. He joined Intel and established the first Intel business operations in Indonesia in January 1996.

Prior to joining Intel, Werner was Asia Pacific Marketing Director for AMP responsible the company's strategic businesses such as LAN and WAN products, fiber optic technology, and telecommunication infrastructure.

Werner began his career in Australia in software engineering, specialising in imaging and publishing systems. In the late 80's he made a career move to Singapore to take up a regional marketing and distribution management responsibility for the publishing and imaging business unit of Kodak. Thereafter, he moved on to London to join News International, the European arm of News Corporation, as pre-press technologist and IT strategist.

He has a degree in Electrical and Computer Systems Engineering from Monash University in Victoria, Australia.

Werner was recently on a visit to Pakistan. Following are the excerpts from an exclusive interview with him.

The communications landscape is changing faster than ever before. Voice mail, e-mail, fax, cellular phones, pagers, and PCs are now woven into the fabric of most people's daily lives. Businesses concerned with the bottom line are demanding more effective and economical ways to communicate.

The next revolution in communications technology is the convergence of once-separate voice and data networks. This convergence will produce an intertwined landscape of data and voice communications, entertainment, and electronic commerce over both public and private networks. These profound communication changes are creating enormous market opportunities. The demand for equipment that enables convergence will more than double annually over each of the next three years.

Computer Telephony (CT) is at the heart of convergence, combining the power and functionality of computers with the most basic and universal communication tool, the telephone. And no one creates CT components that integrate easily with standard, open systems better than Dialogic.

Designed for the global market, Dialogic products have received approvals or are contained in approved systems in more than 60 countries throughout the world. Millions of people use CT technology every day.

The business world is beginning to recognize CT as the sophisticated hardware and software bridge between voice and data networks. Voice and data equipment vendors are increasingly turning to Dialogic, the global leader in CT, for solutions that enable their service provider customers to offer converged services voice, Internet, data, and video traffic on their networks.

Dialogic hardware and software components power the most sophisticated CT applications in the enterprise and public network. Dialogic customers have created a wide variety of industry-leading communication solutions for multinetwork and wireless applications like prepaid calling, follow-me services, two-way paging, voice-activated dialing, voice mail, fax, and talking e-mail. Dialogic customers are also responsible for robust Internet Protocol (IP) telephony applications such as conferencing, call center integration, and Internet phones.

Technical innovation is key to success in a converging communications world. The CT server model represents a true communication breakthrough, letting end users choose best-of-breed CT application and technologies from the leading vendors and run them on a single system that shares the underlying hardware. Integrating standards-based CT applications onto a single server simplifies development and lets Dialogic customers build scalable products, cut hardware costs, and significantly reduce their time to market.

Other powerful Dialogic innovation include integrated voice mail platform for the small office market and a unique runtime administration software tool that simplifies the management of CT systems by providing remote configuration, inventory, performanc, and fault management of dialogic CT devices. Founded in 1983, Dialogic Corporation is the global leader in open computer telephony. Headquartered in Parsippany, New Jersey, Dialogic has 17 regional and sales offices in 13 countries around the globe, plus a worldwide work force of more than 1,200 full-time employees.

Dialogic has strategic alliances and partnerships with leading companies in the telecommunications and computer industries, including Alcatel, Compaq, Ericson, IBM, Microsoft, and Sun Microsystems.