Dialogic's new technology
Enormous potential exists in Pakistan
By SHABBIR H. KAZMI
Nov 20 - 26, 2000
Werner Sutanto is the Regional Director of Intel
Dialogic Division, a division of Intel that focuses on converged
communications technology — computer and IP telephony based on open
industry standards. He is responsible for marketing in the Asia Pacific
region and based in Singapore.
Prior to this position, Werner was the Country
Manager of Intel Indonesia Corporation. He joined Intel and established
the first Intel business operations in Indonesia in January 1996.
Prior to joining Intel, Werner was Asia Pacific
Marketing Director for AMP responsible the company's strategic
businesses such as LAN and WAN products, fiber optic technology, and
Werner began his career in Australia in software
engineering, specialising in imaging and publishing systems. In the late
80's he made a career move to Singapore to take up a regional marketing
and distribution management responsibility for the publishing and
imaging business unit of Kodak. Thereafter, he moved on to London to
join News International, the European arm of News Corporation, as
pre-press technologist and IT strategist.
He has a degree in Electrical and Computer Systems
Engineering from Monash University in Victoria, Australia.
Werner was recently on a visit to Pakistan. Following
are the excerpts from an exclusive interview with him.
The communications landscape is changing faster than
ever before. Voice mail, e-mail, fax, cellular phones, pagers, and PCs
are now woven into the fabric of most people's daily lives. Businesses
concerned with the bottom line are demanding more effective and
economical ways to communicate.
The next revolution in communications technology is
the convergence of once-separate voice and data networks. This
convergence will produce an intertwined landscape of data and voice
communications, entertainment, and electronic commerce over both public
and private networks. These profound communication changes are creating
enormous market opportunities. The demand for equipment that enables
convergence will more than double annually over each of the next three
Computer Telephony (CT) is at the heart of
convergence, combining the power and functionality of computers with the
most basic and universal communication tool, the telephone. And no one
creates CT components that integrate easily with standard, open systems
better than Dialogic.
Designed for the global market, Dialogic products
have received approvals or are contained in approved systems in more
than 60 countries throughout the world. Millions of people use CT
technology every day.
The business world is beginning to recognize CT as
the sophisticated hardware and software bridge between voice and data
networks. Voice and data equipment vendors are increasingly turning to
Dialogic, the global leader in CT, for solutions that enable their
service provider customers to offer converged services voice, Internet,
data, and video traffic on their networks.
Dialogic hardware and software components power the
most sophisticated CT applications in the enterprise and public network.
Dialogic customers have created a wide variety of industry-leading
communication solutions for multinetwork and wireless applications like
prepaid calling, follow-me services, two-way paging, voice-activated
dialing, voice mail, fax, and talking e-mail. Dialogic customers are
also responsible for robust Internet Protocol (IP) telephony
applications such as conferencing, call center integration, and Internet
Technical innovation is key to success in a
converging communications world. The CT server model represents a true
communication breakthrough, letting end users choose best-of-breed CT
application and technologies from the leading vendors and run them on a
single system that shares the underlying hardware. Integrating
standards-based CT applications onto a single server simplifies
development and lets Dialogic customers build scalable products, cut
hardware costs, and significantly reduce their time to market.
Other powerful Dialogic innovation include integrated
voice mail platform for the small office market and a unique runtime
administration software tool that simplifies the management of CT
systems by providing remote configuration, inventory, performanc, and
fault management of dialogic CT devices. Founded in 1983, Dialogic
Corporation is the global leader in open computer telephony.
Headquartered in Parsippany, New Jersey, Dialogic has 17 regional and
sales offices in 13 countries around the globe, plus a worldwide work
force of more than 1,200 full-time employees.
Dialogic has strategic alliances and partnerships
with leading companies in the telecommunications and computer
industries, including Alcatel, Compaq, Ericson, IBM, Microsoft, and Sun