PTCL BOLSTERS BILL PAYMENT MACHINES
Apr 4 - 10, 2011
The Pakistan Telecommunication Company Limited (PTCL) has set up Public Cash/Card Payment Machines (PCPM) in the provincial metropolis in order to enable its customers to pay telephone bills.
Senior Executive Vice President (Business) PTCL, Nasir Iqbal inaugurated the first machine at M.M. Alam Road in Lahore. Speaking on the occasion, Nasir Iqbal said the launch portrays not only the company's effective relationship building with its valued customers but also establishes it as an innovative entity, which is striving to find better solutions. He also highlighted the basic features of the machines and said these machines bring great facility to the PTCL customers, as they will not be required to wait in long queues to pay their PTCL bills. The introduction of PTCL Bill Payment Points is another step in that direction, he said. Such machines, in the first phase, are being installed in Karachi, Lahore, Faisalabad and Islamabad, which would provide the customers the facility to pay at their convenience at any time. Bill Payment Points accept partial and advance payments with automatic and immediate restoration of suspended connections on payment, as the customer's account will be updated immediately. Bill payments machines have operating functions similar to ATMs and are operated through a touch screen interface, he added.
With the introduction of PTCL Bill Payment Machine, the customers can avoid the hassle of standing in long queues to pay their PTCL bills. They can make the bill payment at the nearest PTCL Bill Payment Machine, get an automated receipt, and also receive an SMS confirming the payments within few minutes of the transaction. These machines accept currency notes from Rs5,000 denominations with easy handling feature along with the option of English or Urdu as a medium of instruction, he said.
The pilot project includes the installation of these machines at Metro Islamabad, Ali Tower Lahore, One Stop Shop - Clifton Karachi, Metro Faisalabad, and Revenue Office Islamabad. This service will be expanded and the bill payment machines will be available across the country.
Moreover, PTCL, reinforcing its aim to make communication more affordable for its customers, has come up with a new exciting internet and SMS tariff for its valued customers of Vfone, the country's largest WLL network.
According to the details, PTCL is offering an internet tariff of Rs2 per 15 minutes (15 min plus) and an SMS tariff of Rs0.30 per SMS for all networks having an objective to ensure the continuity of quality service and facilitation of its customers.
PTCL Vfone has the country's largest WLL coverage, with the liberty of prepaid and post-paid options, said a press release. It gives its customers the facility to have unlimited free calls from Vfone to Vfone and Vfone to PSTN in family and unlimited packages at extremely affordable rates. It gives its customers an edge over the others by providing them with a high-speed internet facility as PTCL Vfone supports high speed internet with CDMA 1x technology along with the SMS facility to and from all networks at a very nominal rate.
According to Naveed Saeed SEVP Commercial, PTCL has always strived to provide best packages and offers to its customers and these new internet and SMS rates will have an added effect on facilitating our customers. He further added that PTCL has always and will always strive to provide its customers with the best and most affordable services.
Syed Asim Ali EVP Wireless Business said, these new rates are to facilitate our customers while elevating PTCL's image as consumer oriented organization. He said that PTCL would introduce more customer friendly offers in near future also.