NATIONAL CASH REGISTER CORP.
Presence in over 130 countries around the globe
National Cash Register Corporation (NCR), established in 1884 are the pioneer of automation at point of sale. Today, they are also the leaders but product mix has changed over the years. It has been able to maintain its leadership in certain areas where it enjoy edge over others. The corporation has gone through the rigerous process of transformation. The philosophy has been based on the belief, "In Information Technology (IT), a company cannot achieve excellence in all the areas, it should concentrate on those areas only where it has an edge over others.
NCR is a leader in providing Relationship Technology solutions to customers worldwide in the retail, financial, communications, manufacturing, travel and transportation, and insurance markets. NCR's Relationship Technology solutions include privacy-enabled Teradata warehouses and customer relationship management (CRM) applications, store automation and automated teller machines (ATMs). The company's business solutions are built on the foundation of its long-established industry knowledge and consulting expertise, value-adding software, global customer support services, a complete range of consumable and media products, and leading edge hardware technology. NCR employs over 30,000 people and operates in 130 countries with 1200 offices.
NCR has been operating in Pakistan for more than fifty years and has been at the forefront of many initiatives which have been taken within the country. The first of such strategic moves was in 1984 when NCR Pakistan introduced the first commercially available UNIX systems, paving way for an open system environment. This move was strongly resisted by the proponents of 'Proprietary' systems, but as the 1990s moved in, almost all the major players of the computing business sided with the NCR and adopted the open system philosophy.
In the late 1980s, NCR introduced the concept of 'self service banking in Pakistan through ATMs. This has brought the new concept of customer service and convenience in the country. Today most of the banks operating in Pakistan offer this facility either through their own machines or a sharing system. The ATM card holders, cards issued in Pakistan, have the facility to use their cards over hundreds and thousands of machines installed globally.
In the later half of 1990s, realizing the importance and need for Data Warehousing, NCR Pakistan introduced the concept and undertook awareness programme. These efforts are seemingly bearing fruit, as a number of organizations in the private as well as public sector are aiming to look at the data they have as their critical asset, which can be strategically utilized to gain competitive edge over others in the market.
In 1997, NCR Pakistan took a major step forward and organized the first ever Information Technology weekin the country. NCR Pakistan can rightly take the pride of organizing the single largest series of activities ever planned and executed in Pakistan till today. NCR has been working closely with Computer Society of Pakistan in organizing all Pakistan software competition.
NCR Pakistan has recently started a University propgramme in Data Warehousing, the first of its kind in Pakistan. This has a potential to make Pakistan a leader in this emerging technology. NCR has signed up agreements with six leading universities of the country to introduce data warehousing courses at the undergraduate level. These universities include: Lahore University of Management Sciences (LUMS), NUTS and NUCES (previously FAST).
In year 2002, NCR Pakistan will hold the third IT Excellence Awards in Karachi. The awards will be given in the following categories: Software Development, Software Export, Networking, IT Pioneer, IT Educationist, IT Research and Development, IT Publication and IT Youth. The last two categories are the latest addition. NCR follows a transparent process being verified by a leading firm of chartered accountants.
More recently NCR Pakistan has been awarded the status of a Center of Expertise for the Middle East Africa region by the headquarters for Data Warehousing. Working at this Center, skilled IT personnel from NCR Pakistan will work with various other NCR offices in the region to implement Data Warehousing projects in different countries. This will not only enable Pakistan to earn foreign exchange but also establish the credentials of the country as a leader in the field of Data Warehousing.