Pakistan & Gulf Economist (PAGE) witnessed an elderly lady patient being brought by a donkey cart by her family members to The Indus Hospital also known as Recep Tayyip Erdogan Hospital in Muzaffargarh, Punjab. The poor use donkey cart as a kind of ambulance in such far-flung areas. However when reached, the patient was provided a stretcher by The Indus Hospital and was taken inside the hospital and treated with great care.
When asked by PAGE, the patient and the attendants were all praise for The Indus Hospital where everyone is treated free of cost with respect and care. The Indus Hospital located in Muzaffargarh has state-of-the-art facilities, professional staff and extremely clean environment. Once inside the hospital, one would not be able to realize whether one is in any top quality hospital of Karachi, Lahore, Islamabad or any other large city.
Honestly speaking, when PAGE interacted with the patients, there was no compliant but prayers and praises for the work being done by The Indus Hospital in this far-flung area. Everything right from the clean kitchen with quality meals to professional staff to state-of-the-art building speaks volumes of the sheer honesty and professional approach. The patients come not only from Punjab but also from Balochistan since Muzaffargarh is nearer to them as compared to Quetta and the treatment is free of cost with free medicine and quality care by the professional doctors and staff.
Services offered at The Indus Hospital Muzaffargarh are Gynecology, General Surgery, Ophthalmology, Emergency Cover, Internal Medicine, Peads, Neonatology, Orthopedic, Radiology, Laboratory, Public Health, Blood Bank, X-Ray etc. Surgeries offered are General Surgery, Orthopedic, Gynae & Obstetrical Surgeries and Ophthalmology. Number of beds available are 100 with 24-hour emergency availability. The Indus Hospital Muzaffargarh is expanding to a 500 beds hospital with extended residential area, Medical College and Nursing School in near future.
MULTAN INSTITUTE OF KIDNEY DISEASES MANAGED BY THE INDUS HOSPITAL
After this, Pakistan & Gulf Economist (PAGE) moved to Multan to cover Multan Institute of Kidney Diseases (MIKD). MIKD is a 150 bedded tertiary care hospital for kidney diseases located on Muzaffargarh Road near Bahawalpur Bypass, Multan. MIKD is owned and fully funded by Government of Punjab and it is managed by The Indus Hospital. MIKD has developed its reputation to be one of the best healthcare facilities in South Punjab in a very short span of time after it was taken over by The Indus Hospital for management.
FILTER CLINIC (FC):
In filter clinic, patients are filtered as per their medical condition and specialty required for their treatment. Patients first come to registration counter No. 1 for token and registration. After registration, patients wait in their respective waiting areas (male and female waiting areas). Then patients are called for initial assessment (vital signs) by qualified nursing staff and after that their turn comes for Medical Officers. If patient does not need any tests and further consultation by consultant doctor, the medical officer prescribes medication and sends the patients to OPD pharmacy for medicines. If the problem of the patient is confirmed with the previous reports and needs consultation by consultant doctor, the patients is referred to Counter No. 3 for appointment with the required consultant. If the patient needs some tests (Laboratory, Ultrasound, X-ray, etc.), the MO prescribes the required tests and refers to the respective counters. After the test results are ready then MO checks the patient again. If patient needs further check up by consultant, the patient is referred to counter No. 3 for appointment with the required consultant and if the patient does not need consultation by consultant doctor, the MO prescribes medication for patient and sends home. On average, 200 patients visit FC every day. Serious patients are referred to counter No. 6 for emergency service.
CONSULTANT CLINIC (CC):
For CC new patients are referred from FC. Follow up patients directly get appointment from the counter No. 3. All patients first confirm their appointment from the counter No. 3 then wait for their turn. If the patients need further tests, the consultant orders tests. Patients go to the respective counters for diagnostic tests. After the results are ready then the consultants (Urologist or Nephrologist) decide whether patients need only medication for home or treatment in the ward or any surgery. If the patients need medicine for home, the consultant prescribes drugs in the HMIS and sends the patients to OPD pharmacy for medicines. If the patients need treatment in the ward or any surgery, the patients are referred to counter No. 4 for admission. If the patients need dialysis, the patients are referred by Nephrologist to counter No. 7 for appointment. On average, 120 patients visit CC every day.
EMERGENCY ROOM (ER):
ER is open 24/7 and serves serious patients and those who need urgent care and is equipped with state-of-the-art equipment and care is provided by qualified and competent doctors and nursing staff under the supervision of consultants. Serious patients are taken on bed and proper care is provided .If any normal patient comes, he/she is referred to counter No. 3 after triage for consultation with Consultant.
MIKD offers the best diagnostic facilities free of cost. Clinical Laboratory and Radiology Departments has latest equipment including 64 slice CT-Scan. All procedures and tests are performed in a very neat and clean and infection free environment. The follow is volume per day:
Laboratory: 675 tests per day
Ultrasound: 70 to 80 per day
X-Ray: 60 to 70 per day
CT: 12 to 15 daily
Other Radiology procedures: 15 daily
Lithotripsy services of MIKD are the best in South Punjab. It is fully equipped with the latest technology.
MIKD offers the best dialysis services 24/7 not only in Punjab but Pakistan as well. It operates 34 dialysis machines in the dialysis ward. There is a dedicated dialysis unit in the Emergency Department with 3 state-of-the-art dialysis machines operational 24/7 to serve patients who need dialysis on emergency basis. ICU has also 2 machines to provide dialysis for those patients who are on ventilator and cannot be shifted to dialysis ward for dialysis. 90 to 95 patients visit dialysis ward and 10 to 12 patients visit ER Dialysis Unit.
It has the following in-patients services where the best patient cares is provided in South Punjab:
Intensive Care Unit (ICU)
High Dependency Unit (HDU)
It has 4 theaters. Two of them are normal and 2 are modular OTs. With the addition of modular OTs, MIKD has become a bench mark hospital in South Punjab. It is equipped with the advanced technology. Five operations are conducted every day.