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UBL, Pakistan’s Best Bank 2016, inaugurated its state-of-the-art Contact Center in Islamabad recently. Located in G6, Islamabad, this contact center is UBL’s third and offers multiple banking service options to the customers of the Bank. With a capacity of 130 seats, the center offers Inbound, Telesales, Callback Mailroom and Social Media Services.

Mr. Wajahat Husain, President & CEO UBL inaugurated the Contact Center. He was accompanied by Ms. Sima Kamil, Deputy CEO UBL and other senior executives of the Bank.

The visiting group was given a detailed overview on the Contact Center’s services and how it has now emerged as one of the leading Banking contact centers in Pakistan. Later, the group was given an extensive tour of the center where they observed the contact center team’s operations.


In a bid to strengthen its capability and improve its responsibility towards the nation, State Life Insurance Corporation of Pakistan implements strict policies to punish those officials/officers who are cheating with the cooperation and ruining the trust and image of State life by being involved in corrupt practices.

In view of this determination, the Regional Chief (Central Lahore) of State life reported the matter of fraudulent payments to head office, Karachi, which initiated a detailed investigation into the matter and recovery of loss amount within the department.

The competent authorities in State life Insurance Cooperation had immediately formulated a Committee consisting of officers of Policy Holder Services, Information Technology, Finance & Accounts to probe into the matter and bring the facts on record and fix the responsibility vide order dated 22.10.2015. Those found guilty in the department proceedings were awarded punishments and recovery of amount was imposed as per State Life Employees (Services) Rules 1973.

Following this, the matter was also reported to National Accountability Bureau (NAB) for criminal investigation and recovery of loss as per NAB ordinance 1999 in the year 2015. In light of this report submitted by State Life Corporation two years ago, NAB have taken into custody some of the officers/ officials of State Life insurance Corporation to conduct inquiry as per their formal procedures which has been reported in print media recently.

State Life Insurance Corporation is a state owned corporation and has zero tolerance for corruption. It will continue to highlight and penalize all those who are found guilty of fraud against the money of the nation.


Meeting of the Board of Directors (BoD) of National Bank of Pakistan (bank) was held on April 21, 2017 at Bank’s Head Office in Karachi in which the BoD approved the financial statements of the bank for three months period ended March 31, 2017.

The bank recorded a pre-tax profit of Rs. 6.7 billion i.e. 7.8% up against Rs. 6.2 billion for the corresponding three months period of 2016. After-tax profit for the period was Rs. 4.2 billion i.e. 4.1% higher than Rs. 4.0 billion for the corresponding three months period of 2016. This translates into earnings per share of Rs.1.98 as against Rs.1.90 for the corresponding quarter of 2016.

Bank’s net interest / mark-up income increased by 2.2% to Rs. 12.3 billion against Rs. 12.0 billion for Q1 of 2016. This was achieved through maintaining an efficient asset-mix of high-yield loans and investments. Similarly, growth was also achieved in non-mark-up / interest income for the period which increased by 13.1% YoY to Rs. 7.4 billion.

While the balance sheet footing dropped by 2% compared to year end 2016, the bank recorded a healthy YoY growth in both deposits and advances. As of March 2017 bank’s deposits amounted to Rs. 1,588 billion being 25% up against that of March 2016; whereas the net advances also increased to Rs. 648 billion i.e. 17% up YoY.



MCB Bank, Pakistan’s Best Bank, hosted a delegation from the Women Chamber of Commerce & Industry (WCCI) at its Head Office in Lahore. In the above image, MCB Retail Banking Head – North, Mr. Zargham Khan Durrani presents a souvenir to WCCI President, Ms. Shazia Suleman. During the visit, senior members of the MCB Retail Banking Group apprised the delegation on the Bank’s diverse product portfolio while underscoring the importance of customer centricity in the Bank’s financial solutions. The team also updated the delegation on the newly launched MCB Ladies Account and elaborated upon how the Bank’s women-focused products empowered Pakistani women by facilitating financial independence and security. The WCCI delegation appreciated MCB Bank’s efforts and stressed for great collaboration between both organizations to further facilitate female entrepreneurs.


JS Bank and Dewan Motors (BMW Pakistan) have signed a Memorandum of Understanding to offer on-demand luxury car financing in Pakistan. For luxury cars enthusiasts, JS Bank offers a one-window solution to customers for purchasing a brand new BMW X1 at the lowest monthly installments with exclusive insurance coverage at unmatched rates, priority delivery and a complimentary service package that enhances the customer’s driving experience.

JS Bank is one of the fastest growing banks in Pakistan, with 307 branches in 152 cities including one international branch. It offers quick and hassle-free car financing solutions under JS CarAamad. JS Bank is part of JS Group, one of Pakistan’s most diversified and progressive financial services groups. Dewan Motors has been catering to the needs of luxury car enthusiasts since 2003 through its BMW trained sales and after-sales personnel offering a range of BMW cars in Pakistan.


JS Bank organized another talk by Nik Gowing for a selected audience in Islamabad and was attended by leaders from the corporate sector along with other prominent personalities. Nik has extensive reporting experience over three decades in diplomacy, defence and international security. He also has a much sought-after analytical expertise on the failures to manage information in the new transparent environments of conflicts, crises, emergencies and times of tension.

As part of JS Bank’s belief in giving back to the society, a series of talks have been organized. JS Bank is aiming to provide an alternative platform which allows us all to be better prepared to manage the future uncertainties and being able to proactively react to unforeseen events in the current ever-changing 21st century work-space. It is imperative that a more relevant and conversant leadership is sought and developed.

Gowing’s talk revolved around his report titled “Thinking The Unthinkable”. He discussed his predictions regarding the unexpected events in the world which have had an impact on all of us including the Ebola outbreak, the collapse in oil prices, the migrant crisis in Europe and the changing global political scenario due to the appointment of Donald Trump as the US President. The focus was on the ability to foresee and handle such events is lacking and how leadership on the corporate and public service level are vulnerable to the impact of these “unexpected, non-normative events”.

The event was hosted by Khalid Imran, President & CEO, JS Bank. Speaking at the event, he said, “It is an honor for us to have Nik Gowing with us and he being able to share his decades of experience in the field of managing information in complex time with all of us. JS Bank had the opportunity to host Nik earlier last year as well and remarkably all his predictions at that time did come true.”

JS Bank is one of the fastest growing banks in Pakistan, with 307 branches in 152 cities including one international branch. JS Bank is part of JS Group, one of Pakistan’s most diversified and progressive financial services groups. For more information, visit http://www.jsbl.com.


Payment services provider Small World FS has announced the launch of a new service for the Pakistani community through a partnership with the JS Bank.

This partnership will enable customers worldwide to send money home easily and quickly from any of the 34 countries where Small World FS has a presence, simply by visiting one of the company’s dedicated branches, a convenient agent location, by phone, online or using their mobile.

Nick Day, CEO, Small World FS, commented: “Pakistani’s sent remittances abroad of over $19.9 billion in 2015-16 to support their families and friends, and to invest back into their home country. This partnership between Small World FS and JS Bank will help the community get their funds to their countries faster and at much lower cost than with existing services.”

“Partners like Small World FS allow us to consistently surpass the expectations of people sending money back home. Small World FS and JS Bank are preferred partners to each other, and we hope this partnership will continue to grow from strength to strength” said Mr. Zafar Iqbal Zahid, Head of Home Remittances JS Bank.

Small World FS provides a trusted, simple and low cost way for consumers and businesses to send money to 190 countries worldwide, offering an integrated, omni-channel experience with a global payout network of over 250,000 locations, the third largest in the world. The key is delivering money quickly and in a way that best suits the receiver: anywhere, in any way. Small World FS’s global network means that cash payments can be made in less than 5 minutes, with bank deposits taking from 5 minutes to 24 hours depending on the territory.

With 670 people around the world, Small World FS is the best of local with the best of global. For more information, visit http://www.smallworldfs.com/

JS Bank is Pakistan’s fastest growing Bank, with 307 branches in 152 cities and one of the leading Banks in remittance services to Pakistan, enabling overseas Pakistanis around the world in sending money to their loved ones through cash or bank transfers. For more information, visit http://www.jsbl.com

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